Live Birds, Shipping and Cancellation Policies
PLEASE READ OUR SHIPPING POLICY BELOW
** All bird orders must total a minimum of $250 plus shipping costs. It is extremely labor-intensive to crate and ship birds safely, so we must ask that bird orders total $250 or more to ensure the best possible service for you and your pets **
We will do our best to sex any birds that have not been DNA sexed however the sex is not guaranteed. All sales are final
AIR CARGO shipping price is based on an airline approved wooden box. If your order is large and requires another box(s) we will let you know what the additional shipping charges will be. Upon check out, please include which major airport to send your birds into. We will contact you to arrange a shipping date.
We will ship birds within the continental US only. We guarantee live delivery only if shipped via AIR CARGO. If a bird does not arrive alive, BirdProduct.com must be notified within 24 hours of receipt of shipment. Must send picture of dead bird and it will be replaced. All sales are final. BirdProduct.com will not be held responsible for problems not apparent at time of shipping or consequential damages.
Shipping via USPS is another option however LIVE DELIVERY IS NOT GUARANTEED. Max 10 small birds or 2 large birds. Includes USPS approved live bird shipping box. Choose $70 usps flat rate at check out. If your order is over the maximum number of birds allowed in one box or your order contains birds that cannot be shipped in the same box you must choose $90 usps flat rate at check out. They are sent overnight express and depending on where you live it can take up to 2 days. They are boxed with plenty of food and water.
Birds ordered and paid for may be cancelled for a full refund within 48 hours of purchase. Any cancellations after 48 hours will only receive a 50% refund Please feel free to Contact Us if you have any questions regarding our shipping and cancellation policies.
* Shipping costs for products other than live animals are calculated on a real-time basis, depending on the distance shipped and the type of shipping you choose.